Terms and Conditions

PURCHASE CONDITIONS

 PAYMENT METHODS

We have these payment methods available:

  • STRIPE, secure card payment: The customer chooses the type of card use among which are displayed and formalises payment. When the user enters their payment information, it is sent directly to Stripe and stored safely in its infrastructure, so the lender does not know or store data cards. Stripe has the highest level of PCI compliance because it has certified service provider PCI (Payment Card Industry) Level 1, the strictest level of certification.
  • PAYPAL: Customer will be directed to the PayPal website to make payment securely through the account that the client has open. PayPal protects your financial information with security systems and fraud prevention industry leaders. When you use PayPal, your financial information is never shared with the seller. Once completed the payment, you will be sent a receipt of the transaction by email.

All credit card holders are subject to validation checks and authorization by the card issuer. If the customer’s payment card issuer denies, or for any reason does not authorize, the payment on our behalf, either with unavailable prior or subsequent to a payment, the provider is not liable for any delay or non-delivery.

WITHDRAWAL

Digital products (Quilt patterns) cannot be returned.

Available within 14 working days from the date of receipt of product for return thereof and shall notify within that period the phone +34675800673 or email account: hola@capaquilts.com

The right of withdrawal applies only to final consumers, not only companies and products or services.

According to Article 103 of the General Law on Consumer Protection, which describes the exceptions for which the customer may not exercise its right of withdrawal, the following is stated:

  1. b) Contracts for the supply of products manufactured in accordance with the specifications of the consumer / user or clearly personalized or which, by its nature, they cannot be returned or may deteriorate or expire rapidly.
  2. m) The provision of digital content which is not supplied on a tangible medium if the performance has begun with the prior express consent of the consumer and user knowledge meanwhile that consequently loses his right of withdrawal.

Unless the return is by product defects, costs relating to the shipment shall be borne by the user.

Returned orders must be in perfect condition, in its original packaging and with the accessories/gifts/other extras that have been delivered. For obvious reasons of protection of health and hygiene, the right of withdrawal shall not be valid if the products have been opened or unsealed or if they show obvious signs of having been tampered with.

TAXES

DIGITAL PRODUCTS (Quilt patterns)

The price of items displayed on the website include Value Added Tax (VAT) where applicable.

The purchases made within the Member States of the European Union, is subject to VAT of the buyer’s country.

For purchases made by non-members of the European Union, the Canary Islands, Ceuta or Melilla States prices shown on this website are net prices.

CURRENCY CONVERSION

The price shown in us dollars is approximate and is based on a real-time conversion according to the European Central Bank. Final payment is made in euros.